Excellent customer service.
Excellent customer service, will use again. They answer the contact number and the girl was extremely helpful, pleasant and polite. Very rare these days!!
Second time of using
Second time of using, great sale price on Geox shoes and great delivery. Very happy
Sebastian713
2 Contributions
Awful customer service
Awful customer service, it was nowhere indicated that I also have to pay customs fees, so I still can’t get the dress from DHL and also have to pay 100 euro fees for 250 dress
Customer service was awful, replying it’s my problem
Very good service ordered one day came…
Very good service ordered one day came the next. Brilliant
Becky Olson
3 Contributions
Excellent
Staff very helpful
Great range of products and super fast…
Great range of products and super fast delivery. Have bought twice and will buy again in future
I ordered a pair of moleskine glasses…
I ordered a pair of moleskine glasses through Jules B and the help and support I received from Estella was excellent.
Many thanks,
Paul Johnson
Andrea917
4 Contributions
Good choices and prices …
Good choices and prices … I always find Hugo Boss product on Jules to be cheaper and more sizes available, not sure how they do this !
Dennis877
5 Contributions
Beautiful dress
Beautiful dress, good quality and lovely fit. Delivered on time, quick efficient service.
Sanders047
1 Contribution
Five stars
Great web site, really helpful Sizing information. Super fast free delivery and I loved my purchase!
Very efficient service.
Very efficient service.
Derrick B.
3 Contributions
Great service
Great service, fast, well packed in a box and reasonably priced
Sanchez667
2 Contributions
Excellent all round.
Just wanted to share my feedback to let you know how pleased I've been with the service, attention to detail and professionalism when dealing with my recent order.
As it turned out, I ordered the wrong size, but a quick call to your service line took care of the details for the return and just over a week later the correctly sized jacket arrived at my house as promised.
Fantastic service and top quality staff has made this a memorable shopping experience.
Ten out of ten for everyone at Jules B.
Perkins322
2 Contributions
Superb experience
After really poor service from very.co.uk where they sent me the wrong size out I opted for JulesB. Clear easy and quick buying process with free next day delivery. Product was nicely presented with a nice first order discount bonus and I will be buying from them again.
Waiting 20+ days to get my item delivered.
Horrible Experience so far with this company.
Been waiting 20+ days for a product to get my item delivered.
Also been waiting for a refund from this company 40+ days.
They are also shipping from outside of EU resulting in a extra tax fee on 65€.
I cannot comment their product's quality since i have not received any of them.
Customer service are quick to respons (1-2 working days) but do not provide any solutions.